The standard 2-year warranty available in Europe mainly covers manufacturing defects and normal hardware issues. While this is essential, it is often limited to repairing defects. Soolutions Care goes further by offering a comprehensive service package designed to provide you with long-term peace of mind and support, ensuring your EV charging solution always remains operational.

What Makes Soolutions Care Different?

Unlike the standard warranty, which is solely focused on repairing faults within a limited period, Soolutions Care provides you with:

• Free First Year: With every installation, you receive the first year of Soolutions Care free of charge. This means you get extra peace of mind and support right from the start at no additional cost.
• 24/7 Support: You can report issues at any time via our 24/7 support system. We ensure that any reported issues are addressed promptly during business hours, so you experience minimal disruption.
• Rapid On-Site Repairs and Replacement Equipment: Should a problem occur, we provide swift on-site repairs or, if necessary, supply a replacement charger. This helps prevent long-lasting outages and ensures you can keep charging.
• Comprehensive Coverage for Hardware and Installation: Soolutions Care covers not only your hardware but also our installation service. This means you are protected against hardware defects as well as any issues arising from the installation – including regular maintenance and software updates to keep your charging system in optimal condition.
• Cost Control and Predictable Expenses: With our multi-year subscription plans, you invest in quality rather than just the lowest price. We offer fixed, transparent pricing and extra discounts for longer commitments, making your expenses predictable and helping you avoid unexpected costs.

Our Subscription Plans

We believe that quality is the best long-term investment. That’s why we offer the following plans, allowing you to choose a service package that fits your needs:

Conclusion

Soolutions Care offers you much more than the legal warranty. With a free first year and comprehensive coverage for both hardware and installation, combined with 24/7 support and rapid on-site repair or replacement, you are choosing quality and certainty. This is an investment in a service package that protects your charging solution and enhances your overall EV experience.

Choose Soolutions Care and experience the difference that a comprehensive service package can make.